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Terms of Use

We own and operate this Website (https://greendoorliving.com.au) for the purpose of selling products to consumers. Access to and use of this Website is subject to the following terms, conditions and notices (Terms of Use). By accessing and using this Website, you are agreeing to be bound by the Terms of Use, as may be updated by us from time to time.

You should check this page regularly to take notice of any changes we may have made to the Terms of Use. The Terms of Use were last amended on 2 May 2022.

1        Amendments to Terms of Use

We reserve the right to amend these Terms of Use from time to time. Any amendments will be effective immediately upon publication on this Website. Your continued access and use of this Website following such publication will constitute your agreement to be bound by the amended Terms of Use.

2        Website

2.1     Access and availability

Access to this Website is permitted on a temporary basis, and we reserve the right, in our absolute discretion, to withdraw or amend the Website without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

We will endeavour to publish a notice of any planned changes in service which may result in delayed completion and dispatch of orders.

2.2     Accuracy of content

We strive to ensure that the content on this Website is accurate and up to date, but we do not represent or guarantee that the content on this Website is accurate, reliable, current, complete, suitable or available. You should independently evaluate and verify the accuracy, reliability, and currency of any information, and its suitability for your circumstances, before you rely on it.

2.3     Advice

The content on this website is general. It should not be treated as legal, accounting, financial, investment, tax, real estate, medical, therapeutic or other professional advice. You should obtain independent legal, medical, therapeutic or professional advice that is tailored to your particular circumstances if you have concerns about any of the content on this website.

2.4     Lawful and permissible use

You are responsible for ensuring that your access to and use of this website is lawful and permissible. We do not accept responsibility for any unauthorised access, use or other actions.

You must not:
    (a) commit or encourage a criminal offence;
    (b) download, print, copy, distribute, modify, frame or otherwise use the content, including but not limited to photographs, on this Website without first obtaining our written consent;
    (c) take any action that could damage, overburden or interfere with this Website or other users’ use of this Website including, but not limited to:
    (i) transmitting or distributing a virus, trojan, worm, logic bomb, malware, or any other material which is technologically harmful, to us, this Website or other users of this Website;
    (ii) undertaking a distributed denial-of-service attack against us, this Website;
    (iii) transmitting or distributing any material which is in breach of confidence, or in any way offensive or obscene, to us, this Website or other users of this Website;
    (iv) hacking into any aspect of this Website;
    (v) corrupting data of this Website; or
    (vi) causing annoyance to other users of this Website in any way;
    (d) use any method, including but not limited data mining, robots or other tools, to collect data from or in relation to this Website or other users of this Website;
    (e) infringe upon any other person’s proprietary rights;
    (f) send any unsolicited advertising or promotional material, commonly referred to as “spam”, to us or other users of this Website;
    (g) attempt to affect the performance or functionality of any computer facilities of or accessed through this Website; or
    (h) breach the Terms of Use in any other way.


    Breaching this clause may constitute a criminal offence and we reserve the right to report any such breach to the relevant law enforcement authorities and disclose your identity to them.

    3        Linked sites

    3.1     Links to other websites

    This Website may contain links to other websites (Linked Sites). We do not control the Linked Sites and are not responsible for their content. The links do not constitute approval of the content on Linked Sites, or any related organisation, person, product, service or application. Your use of the Linked Sites will be subject to the terms, conditions and noticed contained within each Linked Site.

    3.2     Disclaimers as to Linked Sites

    We do not:
      (a) guarantee that such links to Linked Sites will always work;
      (b) control whether Linked Sites are available;
      (c) represent that content on Linked Sites is reliable or free from malware, defects or infringements of intellectual property rights;
      (d) authorise any infringement of intellectual property rights by providing such links;
      (e) represent or guarantee that the content on any Linked Site is accurate, reliable, current, complete, suitable or available; and
      (f) accept any responsibility for the Linked Sites or for any loss or damage that may arise from your use of them.

      4        Products

      4.1     Terms and conditions of purchase

      Our Terms and Conditions of Purchase, which set out additional terms, conditions and notices which apply to any order of products placed via this Website, can be found at https://greendoorliving.com.au/pages/website-terms-and-conditions-of-purchase. The Terms and Conditions of Purchase must be read with these Terms of Use. By ordering products via this Website, you agree to be bound by the Terms and Conditions of Purchase. We may require you to accept the Terms and Conditions of Purchase whenever you place an order via this Website.

      4.2     Refunds and Returns Policy

      Our Refunds and Returns Policy, which sets out the circumstances in which refunds may be made and/or products returned, can be found at https://greendoorliving.com.au/pages/refunds-and-returns-policy. By ordering products via this Website, you agree to be bound by the Refunds and Returns Policy.

      4.3     Availability and variation

      At this time, we are only able to ship to Australian addresses.

      We may at any time and without notice to amend, remove or vary the products or services available through this Website, or any page of this Website.

      4.4     Errors in information

      There may be errors in the information about products or services on this Website including outdated information or typographical, programming and other errors relating to the price, image, description, details or availability of the products or services, or relating to promotional offers, delivery or returns.

      If there is an error, we reserve the right to refuse to sell the products or services, and to correct the error. If we decline your order, we will fully refund you.

      4.6     Images and colours

      Unless otherwise specified, products have been photographed in natural sunlight. We cannot guarantee that the images on this Website precisely match the colours and textures of our products. The settings on your device may affect the colour and appearance of the displayed image.

      4.7     Natural crystals

      You are advised that natural crystals advertised on this Website have unique and individual characteristics. These individual characteristics, which may include minor chips, blemishes and fractures, are not flaws, but instead add to the beauty and individuality of these products.

      5        Privacy policy

      Our Privacy Policy, which sets out how we will use your information, can be found at https://greendoorliving.com.au/pages/privacy-policy. By using this Website, you consent to the processing described in the Privacy Policy and warrant that all data provided by you is accurate.

      6        Intellectual property

      6.1     Our intellectual property

      We own the copyright in the content on this Website (including, but not limited to, text, photographs, images, audio, video, code and software), unless it is expressly attributed to a third party. Subject to these Terms of Use, you are not permitted to copy, distribute, modify, frame or use the content on this Website without first obtaining our written consent.

      You may print parts of the content on this website for your own personal and non-commercial use, provided that you do not change or remove the copyright notices.

      6.2     Disclaimer as to third party intellectual property

      We have obtained permission from copyright holders (where known) to use third party content. If you believe that any content on this website infringes your copyright or anyone else’s copyright, please contact us using the information below.

      6.3     Your intellectual property

      Any content that you post on, or send to, this Website (including, but not limited to, suggestions) will not be treated as confidential or proprietary. You grant us a non-revocable, perpetual, worldwide, transferable, royalty-free, non-exclusive right to use this content for any purpose.

      6.4     Linking to this website

      You may link to our home page or any other page in this Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

      You must not:
        (a) establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;
        (b) establish a link from any website that is not owned by you; or
        (c) frame this Website on any other site.

        We reserve the right to withdraw linking permission, in specific circumstances or generally, without notice.

        7        Disclaimer of liability

        7.1     Consumer rights

        You may have consumer rights under legislation that applies to you, which cannot be excluded, limited or modified by these Terms of Use.

        7.2     General disclaimer

        To the maximum extent permitted by law, we exclude all guarantees, conditions or warranties implied by law or custom.

        7.3     Exclusion of liability as to products

        To the maximum extent permitted by law, we do not accept any liability to you in respect of any direct, indirect or special loss or damage which may be suffered or incurred by you arising out of or related to your access and use of this Website or Linked Sites, or ordering products via this Website, or the use or inability to use products ordered via this Website.

        7.4     Exclusion of liability as to use of this Website

        You access this Website and any Linked Sites at your own risk. We strive to keep this website available and functioning properly. However, it is possible that your ability to access this Website may be interrupted or delayed, or that your device becomes exposed to viruses, malware, interception or other interference.

        We recommend that you use up-to-date antivirus and security software that is appropriate for your device, to ensure that communications between it and this website does not expose it to any damaging interference. We do not accept responsibility or liability for any interference or loss to you or your device which arises in relation to your use of this website or any Linked Sites.

        7.5     Non-exclusion or limitation of liability

        These Terms of Use do not affect our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

        8        Indemnity

        You agree to indemnify us from any and all third-party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms of Use.

        9        Complaints

        We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.

        10      Severability

        If any clause or part of a clause of the Terms of Use is illegal, invalid or unenforceable (Offending Clause) in a jurisdiction (Offended Jurisdiction), then in that Offended Jurisdiction:
          (a)  where the Offending Clause can be read down so as to give it a valid and enforceable operation of a partial nature, it must be read down to the extent necessary to achieve that result; and
            (b) in any other case, the Offending Clause must be severed from the Terms of Use and the Terms of Use operate as if the Offending Clause had not been included.
              This section must be interpreted so that the legality, validity or enforceability of:
                (c) in the case of the Offended Jurisdiction, the Terms of Use excluding the Offending Clause; and
                  (d) in any other jurisdiction, the whole Terms of Use,
                    will not be affected and remain in full force and effect.

                    11      Applicable law

                    The laws of Queensland apply to these Terms of Use. You agree to submit to the exclusive jurisdiction of the courts of Queensland.

                    12      Contact information

                    Green Door Living
                    ABN 21 199 566 332

                    Address: PO Box 2433, Chermside Centre QLD 4032
                    Phone: +61 435 377 241
                    Email: info@greendoorliving.com.au

                    13      Definitions         

                    In these Terms of Use:

                    we, us or our means Green Door Living, our partners, directors, officers, employees or agents, as the case may be

                    you or your means the individual accessing or using this Website, or ordering products via this Website, as the case may be.